At PhoneCaseStore, we are committed to providing fast, reliable, and transparent shipping services to ensure your phone cases arrive safely and on time. This policy outlines all details regarding our shipping process, timelines, and related guidelines to help you make informed decisions.
We primarily serve customers in the United States, with optional international shipping available upon request. For domestic orders, we partner with trusted carriers including USPS, FedEx, and UPS to ensure efficient delivery. The processing time for all orders is 1-3 business days, during which we carefully inspect and package your phone cases to prevent damage during transit. After processing, domestic delivery typically takes 3-6 business days, while international shipping timelines vary by destination and may take 7-21 business days.
Once your order ships, a tracking number will be sent to your registered email within 24-48 hours. You can use this number to track your package’s status on our website or the carrier’s official platform. Please note that tracking information may not be immediately available and may take a few days to activate.
We offer standard shipping for all orders, with free flat-rate shipping available on qualifying purchases. Expedited shipping is available upon request; please contact our customer service before ordering to confirm availability and additional costs. Delays may occur during holidays, high-volume periods, or due to carrier disruptions, and we will notify you promptly if any issues arise.
It is your responsibility to provide an accurate delivery address. Undeliverable packages due to incorrect addresses may incur additional reshipping fees. For any shipping inquiries, including tracking updates or international shipping details, please contact our customer service via email or website chat.